Privacy Policy

Welcome to Dyna Pain. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website, Dyna Pain (the "Site").

By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Site.

Personal Information We Collect

Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device, which may include:

  • Your web browser
  • IP address
  • Time zone
  • Cookies (for more information on cookies and how to disable them, visit [link to cookie information])
  • Log files, which track actions on the Site, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags, and pixels, electronic files that record information about your browsing behavior on the Site

Information You Provide

When you make a purchase or attempt to purchase products through our Site, we collect the following information from you:

  • Your name
  • Billing address
  • Shipping address
  • Payment information, including credit card numbers
  • Email address
  • Phone number

We refer to this information as "Order Information."

Please note that when we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfill orders placed through our Site, which includes processing payments, arranging for shipping, and providing invoices and order confirmations
  • Communicate with you regarding your orders
  • Screen orders for potential risk or fraud
  • Provide information or advertising related to our products or services, in line with your preferences

We use the Device Information to:

  • Screen for potential risk and fraud, including analyzing your IP address
  • Improve and optimize our Site, such as generating analytics about how customers browse and interact with the Site
  • Assess the success of our marketing and advertising campaigns

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it, as described above. These third parties include:

  • Shopify, which powers our online store (for information on how Shopify handles your Personal Information, please visit [link to Shopify's privacy policy])
  • Google Analytics, which helps us understand how customers use the Site (for information on how Google uses your Personal Information, please visit [link to Google's privacy policy]; you can also opt out of Google Analytics here)
  • Other third parties as required to comply with applicable laws, regulations, legal requests, or to protect our rights

Text Marketing and Notifications

By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. You can unsubscribe by replying STOP, and for help, you can reply HELP. Message and data rates may apply. For more information, please view our Privacy Policy and Terms of Service.

Your Rights

If you are a European resident, you have certain rights concerning your personal information. You have the right to access the personal information we hold about you and request corrections, updates, or deletion of your information. To exercise these rights, please contact us through the information provided below. Additionally, we process your information to fulfill contracts or pursue legitimate business interests.

Please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We will retain your Order Information for our records unless you request us to delete this information.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors

Our Site is not intended for individuals under the age of 18.

Contact Us

If you have any questions about our privacy practices, wish to exercise your rights, or have a complaint, please contact us:

  • Email: info@dynapain.com

Thank you for trusting Dyna Pain with your personal information. We are committed to protecting your privacy and ensuring a secure online shopping experience.