Shipping Information

Dyna Pain, we are committed to providing you with a seamless shopping experience, including reliable shipping services. Please review the following shipping information to understand how we process and deliver your orders.

Free Shipping

We are delighted to offer Free Shipping on all orders within contiguous Australia.*

Order Processing

  • Processing Time: Please note that it typically takes approximately 4 to 5 business days to process your order. Once your order is ready for shipment, we entrust it to reputable carriers such as Australia Post and DHL Express.

Estimated Shipping Times

  • Australia:

    • Standard Post: 2 to 4 days
    • Australia Post Express Parcel: 1 to 3 days

  • New Zealand:

    • DHL Express: 3 to 12 days

  • Canada, UK, and USA:

    • DHL Express: 4 to 15 days

Please be aware that the provided shipping times are approximate and may vary depending on your location and other factors. We make every effort to ensure your orders reach you in a timely manner.

Same Day Dispatch

For orders placed before 12:00 pm on Monday to Friday, we offer Same Day Dispatch. Please be aware that this service excludes holidays.

Changes Request

As we aim to process orders promptly, it may not always be possible to cancel or modify shipping information once an order is placed. We kindly request our customers to double-check the details of their parcels, as we cannot assume responsibility for incorrect information provided.

Before finalizing your order, please verify that you have selected the correct size and color to avoid any potential disappointment. Parcels returned due to incorrect information may incur additional shipping charges.

Heavy and Bulky Items

For heavy and bulky items, please carefully consider the dimensions and specifications before placing your order. Please note the following:

  • The installation of products is not included in our service; we provide delivery only.
  • Free shipping is not available for heavy and bulky products. These items require special handling and/or delivery methods, which may incur additional charges.

We are committed to ensuring your satisfaction with our products and services. If you have any questions or need further assistance regarding shipping, please do not hesitate to contact us at [customer support email].

Thank you for choosing Dyna Pain for your shopping needs. We appreciate your trust and support.